Reviews

9.3
Review score

Score Breakdown

Cleanliness
9.6
Comfort
9.4
Property location
9.4
Facilities
9.3
Staff
9.4
Value
8.9

Reviews

    Kain Taylor
    au

    Review score

    8.8
    18 May 2018
    There are no comments available for this review.
    brian
    fr

    Review score

    8.8
    22 April 2018

    Pleasant hotel with interesting features and central position but rooms a bit gloomy

    Room was gloomy with little outside light. It would have been nice to have had a comfortable chair in the room (only one upright chair at desk). Telephone didn't work properly and temperature of the shower varied second to second (sometimes nearly scalding but often stone cold). Nice to have the live music in early evening in the courtyard but pity it was modern/jazz rather than traditional
    Helpfulness of staff, good central position and interesting features around the hotel. Bar and restaurant were good and the central courtyard had a charcoal brazier and live music during happy hour 5.00-7.00pm,
    CLAUDIA
    br

    Review score

    10
    17 April 2018
    There are no comments available for this review.
    Henk Crous
    za

    Review score

    7.1
    3 April 2018

    Cusco stay

    Terrible smell of sewerage in most rooms
    Authenticity
    Olivia Guerra
    ca

    Review score

    9.6
    19 March 2018
    There are no comments available for this review.
    lisa
    au

    Review score

    10
    15 March 2018
    There are no comments available for this review.
    Frauke
    gb

    Review score

    9.2
    2 March 2018

    Excellent location, exceptional breakfast, helpful staff

    Complaining on a high level, but towels were a bit stained.
    Exceptional breakfast! Room was spacious and very clean. Staff was super helpful and everyone spoke english, which was very convenient.
    Qingying
    cn

    Review score

    10
    27 February 2018
    Good location. Nice and warm staff. Tasty and abundant breakfast. Special decoration. Beautiful courtyard.
    Qingying
    cn

    Review score

    10
    27 February 2018
    Located closed to the square but very quiet. Special decoration. Beautiful courtyard. Daily music show is sweet. Most important is that the staff are soooo helpful. I forgot my cellphone when I checked out. Once they found it, they sent it to Puno for me quickly and even paid the courier fee for me.
    Milena
    us

    Review score

    10
    9 May 2018
    Water closet on the small side but clean.
    An unassuming boutique hotel in the heart of the city. Beautiful courtyard, restaurant and well-appointed room with premium comfortable beds. Staff more than pleasant and helpful. A+ all around.
    Rosita
    ca

    Review score

    8.8
    2 May 2018
    There are no comments available for this review.
    Jennifer
    us

    Review score

    9.6
    29 April 2018
    Very nice and absolutely charming! Clean, comfortable and spacious room. Beautiful courtyard, and amazing breakfast spread! The staff was very friendly & helpful.
    Caroline
    us

    Review score

    10
    27 April 2018
    There are no comments available for this review.
    Amanda
    us

    Review score

    10
    17 April 2018
    The courtyard is AMAZING. We even enjoyed sitting out there while it was drizzling. The live music pairs very nicely with pisco sours during happy hour :) Location was perfect, easily walkable to everything. Breakfast spread was great, tons of options and very yummy. Staff was amazingly helpful.
    us

    Review score

    9.6
    13 April 2018
    Beautiful hotel. The courtyard was beautiful. Room service available. This was great especially since our first day we were affected by altitude sickness, and it was very convenient to not have to leave the room. The staff was very kind and nice and accommodating. Definitely recommend! I just wish it was little cheaper so it could be more affordable. But it definitely was worth the price. The breakfast was delicious. There’s a breakfast bar and you can order certain items like omelets and crepes off of a menu - all included! The dinner restaurant in the hotel was also very good!
    us

    Review score

    10
    9 April 2018
    There are no comments available for this review.
    us

    Review score

    7.9
    9 April 2018
    There are no comments available for this review.
    GILEBO
    lb

    Review score

    10
    7 April 2018
    There are no comments available for this review.
    Claire Tauziet
    us

    Review score

    9.2
    2 April 2018
    Bedroom was a little small and with no view.
    Beautiful hotel, very comfortable bed and very clean. Also, the laundry service is great. You pay $15 for a big bag of clothes which was super useful for us who are traveling for months.
    Ann
    us

    Review score

    10
    19 March 2018

    Charming, super comfortable, great value.

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